I finally gave in and took time off of work to make the call. I spent 45 minutes on hold and then 1/2 hour with someone who said i was missing a form which would take 4-6 weeks to process. I finally insisted that if such a form were necessary Dr. Peyton would have had me fill it out, and I asked if there was someone else I could speak to. She left and came back apologizing because i did not need that form. She finally transferred me to Rhoda Posey who is in charge if aid for Cal State Teach. After trying several times to log onto my GET we figured out that the "vote for student council" heading was obscuring my information. I pushed "cancel" and all my info came up!